In case of a breakdown?

First of all the potential costs which will appear are covered by our company if it wasn't your fault of course.
By your fault means not to check oil and water as you were told at camper van pick up.
At every camper van pick up we will provide you a phone and Whatsapp number from our team member.
In case of breakdown you will call this number and we will do the rest. Usually local mechanics will come and solve the issues in the matter of hours.
They are great and in Balkan region there are still many spare parts for VW camper vans.
If working on the van will take more than 48 hours we will bring you a replace van so you can continue with your road trip.
We will also refund you for all the time lost because of the issue.
You see. There is nothing to worry about.
See you soon!