Safety Deposit

Safety Deposit Information for Camper Van Rentals

When you rent a camper van from us, the safety deposit amount depends on the insurance coverage option you choose during the booking process. Below, we provide a detailed breakdown of the safety deposit for each insurance plan:

• Basic Insurance: The safety deposit is 500 €.

• Extra Insurance (9.5 €/day): The safety deposit is 300 €.

• No Worries Insurance (19.5 €/day): The safety deposit is 100 €.

At the time of camper van pick-up, we will authorize the safety deposit on your credit or debit card. In addition to card payments, we also accept cash or wire transfer as alternative payment methods for the deposit.

*Safety deposit payment option may vary between different campervan owners

How the Safety Deposit Works

The safety deposit is held as a guarantee against any potential damages or incidents that may occur during your rental period. Here’s how the deposit is handled based on your selected insurance option:

• Basic Insurance: The safety deposit of 500 € will be used to cover any damages to the camper van if you are responsible for the incident. If the damage costs exceed 500 €, you will be responsible for covering the additional amount also.

• Extra Insurance: The safety deposit of 300 € will cover damages up to this amount. If the cost of repairs exceeds 300 €, you will be liable for the difference. This insurance option provides a reduced liability compared to the Basic Insurance plan.

• No Worries Insurance: With this option, your safety deposit is reduced to just 100 €. If you are responsible for any damages, the deposit will cover costs up to 100 €. For repair costs beyond 100 €, our company will cover the remaining balance, giving you the ultimate peace of mind during your trip.

Refund of Safety Deposit

Once you return the camper van, we will process the return of your safety deposit. The deposit will be refunded to you within 14 to 21 days after the van is dropped off in case of Credit Card payment. In case of cash payment the safety deposit will be returned instantly.

If no damages occur, or if damages are covered under your insurance, the full amount of your safety deposit will be refunded. However, if there are any issues with the vehicle, the deposit will be used to cover the necessary repairs.